Closing Summary

Further Skill Building
• Observing experienced practitioners as they conduct interviews, respond to patients' answers, and address patients' questions is extremely helpful in building a knowledge base.

• Having an experienced practitioner observe our first few interviews and provide feedback is also extremely helpful.

• Role-playing and providing feedback to each other is helpful if we do not have access to patients. This technique can be used to address issues of body language, tone of voice, eye contact, and other important and subtle components of good interviewing.

• Videotaping role-plays or interviews with real patients is a powerful tool for improving our interviewing skills. By doing this, we actually get to observe everything about those skills and are able to change things that might have otherwise been missed.